FAQ

WHAT'S YOUR SHIPPING POLICY?

For U.S. orders, we offer free standard shipping on all orders.

 

DO YOU SHIP INTERNATIONALLY?

Yes, we do. All international orders over $350 USD also ship for free. For international orders under $350, standard shipping rates will be charged.

  

DO YOU CHARGE SALES TAX?

Tax is applied to Hawaii, California, Pennsylvania, and New York.

 

WHAT IS THE STATUS OF MY ORDER?

Domestic orders typically take one day to process. For your convenience, we’ll send you an email with a tracking number that you can use for reference. For further questions, feel free to email us at mybrangio@gmail.com.

 

WHAT IF I NEED TO CHANGE MY ORDER?

We'll be happy to help. Please email mybrangio@gmail.com as soon as possible.

 

WHAT'S YOUR RETURN & EXCHANGE POLICY?

We gladly accept returns or exchanges as long as they are in original condition (unused, unwashed and with tags) within 30 days of purchase. Please email mybrangio@gmail.com

 

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

We accept Visa, MasterCard, American Express, Discover, PayPal, Apple Pay, Google Pay and Amazon Pay.

 

DO YOU OFFER GIFT WRAPPING?

Every piece comes with a free golden gift bag.

 

ADDITIONAL QUESTIONS?

Just email us and we’ll get back to you. mybrangio@gmail.com